Iain White (Online)

Iain White Website Developer

Iain White is a Technology Manager, Agile Project Manager, Scrum Master and Full-stack Website Developer based in Brisbane, Australia.

Iain White BSc

Iain White is a Certified Professional Scrum Master with qualifications in Project Management, COBIT, ITIL, PRINCE2 and Lean Six Sigma.


COBIT stands for Control Objectives for Information and Related Technology. It is a framework created by the ISACA (Information Systems Audit and Control Association) for IT governance and management. It was designed to be a supportive tool for managers—and allows bridging the crucial gap between technical issues, business risks, and control requirements. COBIT is a thoroughly recognized guideline that can be applied to any organization in any industry.


The IT Infrastructure Library (ITIL) is a library of volumes describing a framework of best practices for delivering IT services

The ITIL v4 framework introduces new key concepts:

  • Service value system (SVS): Facilitate value co-creation via a SVS and provide end-to-end value for your service relationships
  • Service value chain (SVC): A set of interconnected activities that provide an operating model for the creation, delivery, and continual improvement of services
  • Guiding principles: Are at the core of ITIL 4 and helps professionals to adopt and adapt for their own specific needs and circumstances
  • ITIL Practices: Are a fundamental part of the ITIL 4 framework and provide a holistic vision for way of working
  • Four Dimensions: Represent perspectives which are relevant to the whole SVS, and are critical to the effective and efficient facilitation of value for customers and other stakeholders

Six Sigma

Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.

"Six Sigma Quality" is a term generally used to indicate a process is well controlled (within process limits ±3s from the center line in a control chart, and requirements/tolerance limits ±6s from the center line).

Scrum in a Nutshell

Scrum methodology works like this: the Product Owner submits a request and the Development Team (led by a Scrum Master) breaks it down into smaller pieces, known as "Sprints". Sprints consist of reiterative and collaborative development and testing procedures in a fast paced environment and, ideally, create a more efficient product lifecycle. By using Agile Scrum methodologies effectively, companies can produce a viable deliverable in two to four weeks. The Scrum Master is at the center of it all by coordinating project activities with business objectives.

What is a Scrum Master?

A Scrum Master holds a position that’s relatively narrow in scope, yet extremely broad in influence throughout any organization. In practice, however, a Scrum Master is working behind the scenes and is not involved in product ideation or strategy. They work more as a conduit between product/line-of-business owners and development teams as a project manager. Because agile processes are entirely dependent on people and collaboration, Scrum Masters must also marry soft skills with the latest tools and methods. After all, software projects have many moving parts, and individual programmers can quickly lose sight of the broader scope when heads-down in code. A Scrum Master, on the other hand, maintains a high-level view, helping teams to understand both organizational and technical dependencies while avoiding chokepoints. This creates a culture of accountability and enables teams to meet critical deadlines.

The Agile Manifesto

Iain White signed the Agile Manifesto back in 2011. See: https://agilemanifesto.org


PRINCE2 is an acronym for Projects IN Controlled Environments. It is a process-based method for managing a project. The key features of PRINCE2 focus on business justification, defining the structure of an organization for the project management team and using a product-based approach.

White Internet

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